How should I communicate with an expert?

Due to the nature of intangible services, the final outcome is determined by the communication between the purchasing member and the expert. Therefore, it is important to convey your requirements in a specific and clear manner during the entire lesson process.

Causes of communication errors

💬 "You seem aggressive. It doesn't feel like the lesson I wanted."

💬 "What I mentioned is not like this. Maybe you don't understand well?"

💬 "Expert, when did I say that?"

The first and most important step for a successful lesson is to clearly communicate your desired outcome to the expert. It is challenging to find an expert who can work on things that were not explicitly mentioned. Relying on subjective feelings and preferences is similar to expecting the expert to interpret your thoughts as they wish. If time passes without clarifying the communication, misunderstandings can arise, and distorted information may lead to misconceptions. So, how can we effectively communicate with an expert?

Effective communication methods

1. When purchasing a lesson, provide detailed instructions and requests.
   1. Clearly convey the lesson content, desired objectives, and any necessary preparations. If you have any reference materials that the expert can use, it's helpful to provide them as well.
2. When communicating via Discord, record all oral agreements.
   1. When sharing information through Discord communication, make sure to record the conversation, including the subject, object, and essential keywords related to the task.
   2. Discord conversations have the legal force of a contract and can be used as evidence in case of future disputes.
3. Double-check any content that is difficult to understand.
   1. For clear communication without misunderstandings, use precise language rather than ambiguous expressions.
   2. If you find it challenging to understand the other person's message, be sure to review the words and sentences to fully comprehend their meaning before continuing the communication.
4. Maintain polite and respectful communication.
   1. Communication conducted remotely has a higher risk of misunderstandings between the parties compared to face-to-face lessons. To ensure a smooth transaction, communicate with the other party in a polite and respectful manner.

I hope this helps! If you have any further questions or need additional assistance, feel free to ask.